John Deere supports a customer's right to safely maintain, diagnose and repair their own equipment
To facilitate this, Deere provides the tools, parts, information guides, training videos and manuals needed for machine owners to work on their machines, including remote access for technicians to provide long-distance support. Some of the existing tools John Deere offers includes access to parts, operator and technical/repair manual; a diagnostic and information tool that customers can use to view schematics, diagnostic code definitions and other information to make their own repairs; JD Link system that connects the machine's information to the web and can alert customers to issues as they develop and provide other useful information like location and status and JD Connected Support allows dealers to remotely observe, analyse and clear Diagnostic Trouble Codes in near real time to identify potential issues with a customer’s machine. This speeds up the diagnostic and repair process, maximizes uptime and lowers the cost of repair for the customer. Source
Einari Vidgrén Foundation rewards forestry professionals
The Einari Vidgrén Foundation has rewarded forestry professionals for the 16th time. The Einari Award, the foundation’s main prize, was given to Kimmo Hokkanen of Metsäkone Hokkanen Oy. Paavo Rautio and Markku Eronen received the lifetime achievement awards. In addition to the main Einari Award, there are four prize categories: lifetime achievement, special recognition, operators and students. In 2021, the foundation’s awards will total EUR 169,900. Source