This is a connected vehicle service focused on proactive vehicle maintenance planning and fleet operations efficiency.
Mack is focused on providing customers options to improve their total cost of ownership through connected vehicle services. Enhancing maintenance planning utilising existing vehicle telematics and data analytics is yet another way in this is accomplished. Vehicle technology and data provide Mack the capability to ‘customise’ planning so that it’s specific to a vehicle and its operation. This enables customers to optimize planned downtime.
Mack’s dynamic maintenance service further expands the partnership with Noregon, an IoT (Internet of Things) company specialising in connected vehicle solutions. Mack’s approach utilises the Noregon platform to enhance the dealer user interface and brings the decision-making process closer to the customer through the dealer.
Dynamic maintenance leverages data intelligence from vehicle data analytics, combined with enhanced software features from Mack® GuardDog® Connect telematics, the Noregon platform, and Mack’s ASIST service communications process to more accurately reflect planned maintenance needs and replace traditional ‘set mileage scheduled’ plans.
Currently, dynamic maintenance is targeted to powertrain-related maintenance services. This is another step forward in the connected technology journey, and will help Mack dealers prepare for changing and future vehicle maintenance opportunities. Source