JCB has started to sell machines online for the first time in its history.
A Dorset landscaping and groundworks contractor has become the first customer to place an order. JCB has introduced the new order online option to support businesses with their plant requirements during the Covid-19 lockdown. Now Poole-based Focal Landscapes has purchased a JCB 8008 micro excavator and a HTD-5 tracked dumper direct from JCB via the website direct.jcb.com – with order to delivery taking less than a week.
One gets all the benefits of an online purchase, but you also start a relationship with the manufacturer. That gives access to JCB Finance and JCB support. The customer is then introduced to their local JCB dealer for backup and attachments. The new service gives customers the ability to buy some of JCB’s most popular products online, directly from the manufacturer, with no need to meet face-to-face or leave their homes.
The JCB machines available to purchase online are the 8008 micro excavator; the16C-1, 18Z-1 and 8026 mini excavators; the HTD5 Dumpster; the 1T-2 site dumper and S1930 and S2632 scissor lifts. The service is currently limited to UK mainland customers, buying online using JCB Finance. Customers simply visit the website direct.jcb.com, select the model and pay a £100 ’holding fee’ to secure their machine.
They will then be contacted by JCB Finance to complete the application and the machine will be delivered direct to their door by JCB. Machines are fitted with the JCB LiveLink telematics system as standard, where applicable, and can be selected with a service contract at the online checkout. This covers routine scheduled maintenance up to three years and 1,500 hours - along with service parts and oils, labour and travel. Source